Granola Integration

Granola provides AI-powered meeting notes with high-quality transcription. Brief extracts research signals from your Granola calls to build customer understanding.

What data does Brief extract?

• Meeting Notes — Granola's AI-generated meeting summaries
• Transcripts — Full conversation content
• Research Signals — Customer pain points, feature requests, sentiment
• Key Quotes — Notable customer statements for persona enrichment

Why should I connect Granola to Brief?

Customer Research

Extract themes from sales calls, support calls, and user interviews automatically.

Privacy-First Design

Raw transcripts stay private to you. Your team sees aggregated insights (themes, trends, quotes) — never the full content.

Simple OAuth Setup

One-click OAuth connection — no API keys or webhooks to configure.

How do I set up this integration?

Steps

1. Go to Integrations in Brief
2. Find Granola and click Connect
3. Authorize Brief in Granola's OAuth flow
4. Review privacy settings — Brief shows you what data it will access and confirms that raw transcripts stay private
5. Click Connect to confirm, or "Don't analyze my calls" to connect without analyzing call content (you can enable analysis later from Settings)
6. Done! Brief starts syncing your meeting notes

What happens after I connect?

After connecting:

1. Privacy confirmation — Brief shows what data will be shared and privacy guarantees
2. Initial sync — Brief fetches recent meeting notes (1-2 minutes)
3. Research extraction — AI agents analyze notes for themes and signals (skipped if you chose "Don't analyze my calls")
4. Continuous sync — New notes are synced automatically

If you chose "Don't analyze my calls", Brief will sync your meeting metadata (titles, dates, attendees) but won't extract research signals or analyze content. You can enable analysis later from Settings → Integrations → Granola.

Privacy Guarantees

Granola is a call recording integration, so Brief applies extra privacy protections:

• Your transcripts stay private — Raw transcripts are only accessible to you. Your team won't see full conversation text.
• Aggregated insights for your team — Brief extracts themes, trends, and key quotes — never the full content.
• You control access — Disconnect or adjust permissions at any time from Settings.

Common Issues

"No notes synced"

Cause: Granola hasn't recorded any meetings yet Fix: Ensure Granola is running and recording meetings. Check that you have recent notes in Granola.

"No research signals extracted"

Cause: Notes are too short or lack customer conversation Fix: Brief works best with customer-facing calls (sales, support, interviews). Internal team meetings may not generate research signals.

"Setup session expired"

Cause: Too much time passed between OAuth and confirming setup Fix: Go back to Integrations, disconnect Granola, and reconnect.

Tips for Best Results

Meeting Types That Work Best

• Customer interviews
• Sales discovery calls
• Support calls
• User research sessions

Meeting Types That Don't Generate Signals

• Internal team standups
• Planning meetings
• Social calls

Granola vs. Fathom vs. Fireflies

Feature	Granola	Fathom	Fireflies
Setup	One-click OAuth	One-click OAuth	API key + webhook
Setup time	1 minute	1 minute	3-5 minutes
Notes	AI-powered summaries	AI summaries	Transcripts
Research extraction	High quality	High quality	High quality

All three provide high-quality research signals. Choose based on which tool you already use. You can connect multiple — Brief deduplicates insights.

What's Next?

Now that Granola is connected:

• Connect Fathom — Use alongside Granola
• Connect Fireflies — Another meeting tool option
• Connect PostHog — Add analytics for full picture
• View Integrations — See all available integrations