Helicone Integration

How to connect Helicone to Brief for LLM observability insights. Give Brief visibility into your AI product's requests, sessions, and performance metrics.

Last updated: March 17, 2026

Brief + Helicone gives your team visibility into how your AI product is performing. Helicone is an LLM observability platform that tracks your requests, sessions, and costs. Connect it to Brief so your product decisions are informed by real usage data.

Without HeliconeWith Helicone Connected
LLM usage data siloedAI sees your requests and sessions
User behavior invisibleAI knows how users interact with your AI
Cost tracking manualDecisions informed by real metrics

What data does Brief access from Helicone?

  • Requests — Individual LLM API calls with prompts, completions, and metadata
  • Sessions — Grouped conversations and user interactions
  • Users — Aggregated usage by user or customer
  • Metrics — Latency, token usage, costs, and request counts
Brief only requests read access to your Helicone project. Brief cannot modify requests, sessions, or any other data in your Helicone account.

Why should I connect Helicone to Brief?

Understand Your AI Product's Usage

When making product decisions, Brief can reference how users actually interact with your AI features — what they ask, how often, and where they struggle.

Monitor Performance and Costs

Brief can see your LLM costs and latency metrics, helping you make informed decisions about model selection and optimization.

Debug User Issues

With access to request history, Brief can help you understand specific user complaints or edge cases in your AI application.

How do I set up the Helicone integration?

  1. Go to Integrations in Brief
  2. Find Helicone and click Connect
  3. Get your API key from Helicone Settings
  4. Enter your API Key
  5. Optionally enter your Organization ID if you have multiple organizations
  6. Click Save
Setup time: 1-2 minutes
What you'll need: API key from Helicone Settings

What can I ask Brief with Helicone connected?

Once connected, try asking Brief:

  • "Show me recent requests with high latency"
  • "Which users are using our AI features the most?"
  • "What's our LLM cost this month?"
  • "Find requests where the model returned errors"
  • "What are the most common prompts users send?"

Common Issues

Why does the connection fail?

Double-check that you've entered the API key correctly. You can find it in your Helicone dashboard under Settings.

Why can't Brief see my requests?

Make sure your Helicone account has data. If you just set up Helicone, you'll need to send some requests through their proxy before there's data to query.

I have multiple organizations

Enter your Organization ID in the optional field. You can find this in your Helicone dashboard URL or organization settings.

What's Next?

Now that Helicone is connected: